Through the internet,
we create inspiration for the future, worldwide.

Supporting the growth of e-commerce and mail-order businesses with online-offline fusion marketing

OUR MISSION

Creating inspiration for the future, worldwide.

The FID Group constantly pursues cutting-edge technology in IT and keeps creating new value. As a result, we deliver the best services and contribute to innovation and higher profitability in our customers' businesses.

01
FUTURE
Create the future

We aim to lead people to happiness through the information revolution.

02
INSPIRATION
Deliver inspiration

We keep delivering services that inspire people through technology.

03
DEVELOPMENT
Pursue technology

We keep developing and creating what does not yet exist, with cutting-edge technology.

BUSINESS

Businesses & Products

From e-commerce, CRM, SMS and GEO to ad fraud prevention, emergency support, and logistics through our group company, we support the growth of businesses.

CRM / MA / LINE system

MOTENASU

An AI-powered CRM, marketing automation and LINE system for e-commerce, subscription commerce and retail. Unify customer data and manage cross-channel messaging and analytics in one place, with no coding.

Registered trademark No. 5908776

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SMS messaging

MOTENASU SMS

Start sending SMS with just a list of phone numbers and names. Delivery and open rates exceed 90%. Pay-as-you-go from 5 yen per message with no setup or monthly fees, sent from either the web console or the API.

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E-commerce platform

Samurai Cart

A cloud e-commerce platform built for subscription and repeat-purchase sales. Landing pages with built-in order forms and upsells maximize the efficiency of acquiring new customers.

Registered trademark No. 5797161

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GEO (generative engine optimization)

Genview

A GEO SaaS from Japan that visualizes and improves how generative AI such as ChatGPT and Gemini describes your brand.

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AI analytics / data marketing

MOTENASU BRAIN

Brings data scattered across your company into a data warehouse, where AI organizes everything from what is happening now to what to do next. The results of the actions you take flow back in as data for your next decision.

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Ad fraud prevention

AdFraud Shield

Detects fraudulent ad clicks using browser fingerprints and behavioral signals, and automatically sends exclusion signals to TikTok, Meta, Yahoo! Ads and Google Ads. No setup fee and no minimum contract term.

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Emergency web & e-commerce support

ONEQ

Coming soon

Site down, emails not arriving, ad account suspended: one point of contact from identifying the cause to restoring service. The first diagnosis is free, and we always quote a price before starting work.

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Logistics & e-commerce operations

FID INNOVATION

Group company

A group company that solves logistics challenges in one stop, from inventory management and fulfillment outsourcing for e-commerce and mail-order businesses to logistics cost optimization.

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Trusted by many e-commerce, mail-order and D2C brands

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HISTORY

History

2011.10
Founded as CRM Laboratory (the start of FID Ltd.)
2012.10
Developed and launched a mail transfer agent (MTA) for email delivery
2013.05
Developed and launched the shopping cart service "Samurai Cart"
2014.10
Signed a sales partnership agreement for Samurai Cart with SoftBank Commerce & Service
2015.10
Obtained PrivacyMark certification
2016.09
Increased capital to 30 million yen
2016.10
Registered the "Samurai Cart" trademark (Reg. No. 5797161)
2016.12
Registered the "MOTENASU" trademark (Reg. No. 5908776)
2017.04
Developed and launched the CRM/MA system "MOTENASU"
2017.08
Obtained a patent for a distribution material ordering system (Patent No. 6186391)
2019.02
Registered "On-Off Fusion Marketing" as a trademark (Reg. No. 6113731)
2021.06
Established FID INNOVATION / Launched automatic API integration with the "Score Atobarai" deferred payment service
2021.07
Established GOGO IT LAB, an offshore development center in Cebu, Philippines
2022.04
Released the MOTENASU × Shopify integration app
2026.04
Launched the GEO platform "Genview"
COMPANY

Company Profile

Company name FID Ltd. (株式会社FID)
Established October 5, 2011
Capital 30 million yen
Address Tachibana Shinjuku Bldg. 6F, 3-2-26 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
Contact Tel +81-3-6628-4448 (main) / +81-3-6747-1911 (sales) / Fax +81-3-6911-3801
Representatives Seisho Wada, Representative Director & CEO / Kotaro Sawa, Representative Director & CTO / Motoyoshi Furumaki, Director & CFO
Executive officers Fumikatsu Odate, Executive Officer for System Development & CSO / Kiyoto Yoshida, Executive Officer for Marketing & CMO
Business Shopping cart, CRM/MA, and order, shipping and delivery management systems; advertising and campaign management and analytics; website production; servers and infrastructure; consulting and outsourced operations; payment collection agency services; and call center services
Group companies FID INNOVATION (logistics & e-commerce operations support) / GOGO IT LAB, INC. (offshore development center in Cebu)
Certifications PrivacyMark / ISO/IEC 27001 (ISMS)
CONTACT

Get in touch

Our staff will explain our products and services. Feel free to contact us for a demo or an individual consultation.

Contact us
Phone: +81-3-6628-4448